AQURANCECRM Configuration Specialist


Contact us if you have any questing about our career opportunities.

Project Location(s): Marousi, Athens

Your Role Within Aqurance

The CRM Configuration Specialist is the person responsible for understanding the client’s requirements and suggesting how these requirements can be met by the proposed product or solution. It’s a customer-facing and backend design and development role, needing to work in tandem with other teams and their own team members to achieve the desired results for new and existing clients.

The position reports to the Professional Services Manager.

We offer a full-time remote or hybrid position, with our main offices located in Athens, Greece.

Your Area of Responsibility

  • Analyzing and decoding complex business requirements
  • Consulting clients on product and solution enhancements
  • Leading or participating in CRM implementation projects
  • Maintaining technical documentation on solution development and business logic
  • Working as part of a team to analyze, transform, and load data
  • Assisting in product and solution demos including preparation and continuous updating of all required documentation
  • Troubleshooting solutions built on Salesforce, as needed
  • Providing user training to new users and refresh training to existing users, on new functionalities
  • Getting the opportunity to work on micro-projects in areas where you can identify a potential improvement
  • Collaborating with other team members and stakeholders
  • Designing new user-facing features
  • Building reusable components and packages for future use
  • Ensuring the technical feasibility of proposed system architectures

Desired skills and experience to make you stand out:

  • Bachelor’s Degree in Computer Engineering or equivalent knowledge area, with proven working experience in software engineering or computer system integration.
  • Knowledge of software development lifecycle and business process modeling.
  • Good understanding of current IT and cloud computing concepts.
  • Fluent in writing SQL queries, reading data models, and discussing CRM concepts.
  • Familiarity with Office 365 environment and proficient knowledge of Microsoft Excel desktop application.
  • Good understanding of web markup, including HTML5, CSS3, client-side scripting and JavaScript frameworks.
  • Previous working experience in a corporate environment is essential. Related professional certifications are welcome.
  • Excellent command of the Greek and English languages is required.
  • Good knowledge of Java, Salesforce administration or working experience in pharmaceutical industry will be considered a plus, along with experience in working under standard Project Management methodology and principles.
  • Data visualization and business reporting experience will also ease the learning curve you need to ride, to succeed in this position.

What You Will Need To Succeed:

  • Εxcellent communication skills. You are able to communicate complicated technical concepts in ways that make the ideas and processes understandable to a business audience.
  • Analytical thinking & problem-solving capabilities. You genuinely care for your customers’ success and acknowledge the need of delivering high-quality output.
  • A desire to help those around you achieve success.
  • Politeness, creativity, punctuality, resourcefulness, and thoroughness, with attention to detail.
  • Enjoying teamwork and proactive collaboration sharing your knowledge as a mentor.

Benefits of working with us:

  • Competitive salary as well as the opportunity to develop professionally within the company.
  • Space for initiative, independence, and responsibility.
  • Healthy working atmosphere in an interdisciplinary team as well as a nice office with a ping-pong area.

Does this sound interesting to you? We wish to meet you!

Send us your CV in English and a short text mentioning why you would like to join Aqurance. Mention three different ways you can contribute to our team and why you would be a great addition. Apply promptly, as we are interviewing candidates as the applications come in. If you are currently far away, interviews can be conducted remotely so immediate travel is not necessary.

We are an equal opportunity employer and value diversity in our organization. We do not discriminate on ethnicity, religion, national origin, gender, sexual orientation, age, marital status, or disability. You are not required to include these details in your application. The only requirement is that you are already legally allowed to work in the European Union.

We look forward to receiving your application at: should you have any additional questions about the vacancy or the recruitment process.