CRM implementation
Our experienced team can support you achieve commercial excellence by leveraging the leader in cloud-based software for Life Sciences
The next step after making a cloud based technology investment is to partner with the right team to implement the solution.
Our seasoned consultants with broad experience within Life Sciences industry can help you to have a successful CRM roll-out, on budget and on time.
CRM Certified admins
Pharma industry experience
International & local expertise
Tailored to customer needs
We partner with the leader in cloud based software for Life Sciences
to bring you Commercial Excellence. Simplified.
Certified agency
Aqurance team is qualified with:
Veeva CRM|Vault admins
Multichannel CRM admins
End-user support expert agents
Admin support consultants
Expertise
We're among the 1st European implementation partners of Veeva Systems. We have implemented Veeva CRM for many life sciences customers, along with providing end-user training and help desk support.
Veeva knowledge
Deep experience in all Veeva functionalities and modules. We build custom salesforce.com functionalities and implement enhancements within CRM system.
Global deployments
Proven track record of large scale deployments in multi countries projects.
Integrated services
Approaching commercial excellence with an integrated portfolio of Veeva support services. Offering training services, support services (1st & 2nd level) and content development.
Analytics fusing
We design and built a fully integrated environment for harnessing the power of Pharma CRM data.
We have the right team in place to deploy your solution
Proven in-depth knowledge of how to address the critical business challenges of life sciences industry.
We hold expertise and know-how of both cloud technology and the environment of the healthcare and life sciences industry. In every project we assign highly trained professional consultants that have an extensive track record of similar Pharma Veeva CRM projects. Our seasoned consultants are experienced in both the technical aspect of CRM and the business side of Pharma.
Project design
System administration
HCPs database
Configuration & enhancements
Change management & training
Metadata analysis
Order management
Harness the power of business intelligence
Pharma CRM analytics are crucial when taking strategic decisions. Gathering data and combining data sources can be used in business analytics tools and ultimately bring you measured evidence.
Aqurance collects, combines & analyzes the data, recorded by all the different channels using top of breed technology business intelligence tools, to provide a 360 view for each account.
We assist you on leveraging a fully integrated environment, freely explore data and drill down into details by account, sales rep, product, etc. All of that by setting the correct and accurate foundation for the integration between CRM and analytics tool.
Pharma analytics & insights
Analytics-enabled solutions to help Life Sciences build evidence-driven business models.
Evaluate the level of adoption
Life Sciences companies have invested greatly in implementing CRM & MCM tools in multiple countries or regionally. Following the initial roll-out and training of users, it is essential to measure the system’s level of adoption by the users, identify possible areas of improvement in change management process and actually design & implement corrective actions specific to these needs.
Aqurance team has designed a holistic process plan for evaluating the CRM/MCM user engagement. The cornerstone of such a plan should always be reviewing|setting the targets and KPI’s.
Set KPIs
Assess current situation
Identify gaps & needs
Design & implement corrective actions
Re-evaluate the situation
Best practises
