Salesforce EffectivenessCRM implementation services
Our experienced team can support you achieve commercial excellence by leveraging the leader in cloud-based software for Life Sciences
The next step after making a cloud-based technology investment is to partner with the right team to implement the solution.
Our seasoned consultants with broad experience within the Life Sciences industry can help you to have a successful CRM roll-out, on budget and on time.
CRM Certified admins
Pharma industry experience
International & local expertise
Tailored to customer needs
Certified agency
Aqurance team is qualified with:
Veeva CRM|Vault admins
Multichannel CRM admins
End-user support expert agents
Admin support consultants
Expertise
Among the 1st European implementation partners of Veeva Systems.
Veeva CRM for many Life Sciences customers has been implemented, along with providing end-user training and help desk support.
Veeva knowledge
Deep experience in all Veeva functionalities and modules. We build custom salesforce.com functionalities and implement enhancements within CRM system.
Global deployments
Proven track record of large scale deployments in multi countries projects.
Integrated services
Approaching commercial excellence with an integrated portfolio of Veeva support services. Offering training services, support services (1st & 2nd level) and content development.
Analytics fusing
A fully integrated environment for harnessing the power of Pharma CRM data is designed and built.
The right team in place to deploy your solution
Proven in-depth knowledge of how to address the critical business challenges of life sciences industry.
Aqurance holds expertise and know-how of cloud technology and the environment of the healthcare and life sciences industry. In every project, we assign highly trained professional consultants that have an extensive track record of similar Pharma Veeva CRM projects. Our seasoned consultants are experienced in both the technical aspect of CRM and the business side of Pharma.
- Project design
- System administration
- HCPs database
- Configuration & enhancements
- Change management & training
- Metadata analysis
- Order management
Evaluate the level of adoption
Life Sciences companies have invested greatly in implementing CRM & MCM tools in multiple countries or regionally. Following the initial roll-out and training of users, it is essential to measure the level of adoption of the system by the users and identify possible areas for improvement of the change management process. Design and implementation of corrective actions specifically for these needs is our purpose.
A holistic process plan for evaluating the CRM/MCM user engagement has been designed. The cornerstone of such a plan should always be the setting and reviewing of the targets and KPI’s.