Salesforce EffectivenessCRM Support & Managed Services

Experienced support for ongoing success of your solution

Our highly trained professional consultants and developers have an extensive track record of large scale managed services and support.

Support after the implementation is ensured by our experience in the technical aspect of CRM and the business side of the Life Sciences industry. New benefits and modules, that help you maintain the longevity of your selected solution are constantly introduced.

End-user training

Help desk services

Admin support

System administration

Database management

Features enrichment

Partnering with the leader in cloud-based software for Life Sciences to bring you Commercial Excellence. Simplified.

Certified agency

Aqurance team is qualified with:
Veeva CRM|Vault admins
Multichannel CRM admins
End-user support expert agents
Admin support consultants


Among the 1st European implementation partners of Veeva Systems. Veeva CRM for many Life Sciences customers has been implemented along with providing end-user training and help desk support.

Veeva knowledge

Deep experience in all Veeva functionalities and modules. We build custom functionalities and implement enhancements within CRM system.

Global deployments

Proven track record of large scale deployments in multi countries projects.

Integrated services

Approaching commercial excellence with an integrated portfolio of Veeva support services. Offering training services, support services (1st & 2nd level) and content development.

Analytics fusing

A fully integrated environment for harnessing the power of Pharma CRM data is designed and built.

End-user issues are resolved quickly and effectively, by our highly trained and experienced professionals, for a high first call resolution rate. Through an automated ticketing system, our tech-savvy support team provides handling individual settings for matching user’s profile to dealing with functional and performance issues.


tickets resolved in First Contact


support tickets


average resolution time

Multilingualhelp desk

Bring value to your organization by partnering with our experts.